Privacy Policy

1. Who we are

GrandHCM is a human capital management platform provided by Linuro Systems (Pvt.) Ltd. In this policy, “GrandHCM,” “we,” “us,” and “our” refer to Linuro Systems (Pvt.) Ltd. This policy applies to the GrandHCM public website and enquiries submitted through it.

2. Information we collect

Information you provide

When you contact us or request a demo, we may collect:

• Your name, work email address, phone number, and job title.
• Your company name and approximate number of employees.
• Your message and any other information you choose to share with us.

Information collected automatically

When you use the website, our systems or hosting providers may automatically receive limited technical information, such as your IP address, browser and device type, pages visited, referral source, timestamps, and diagnostic or security logs.

3. How we use information

We may use the information we collect to:

• Respond to enquiries, arrange demonstrations, and provide requested information.
• Understand your organization’s needs and recommend relevant GrandHCM solutions.
• Operate, maintain, secure, and improve our website and services.
• Prevent fraud, abuse, or other harmful activity.
• Meet legal, regulatory, and contractual obligations.
• Send relevant business communications where permitted; you may opt out of promotional messages.

Where applicable law requires a legal basis, we rely on consent, steps requested before entering a contract, our legitimate business interests, or compliance with legal obligations, as appropriate.

4. Cookies and similar technologies

Our website may use cookies, local storage, or similar technologies needed for functionality, security, preferences, and performance. You can control cookies through your browser settings, although disabling essential technologies may affect how the website works. Where required, we will request consent before using optional analytics or advertising technologies.

5. How we share information

We do not sell your personal information. We may share it only when reasonably necessary with:

• Trusted service providers supporting website hosting, communications, security, or business operations and required to protect the information.
• Professional advisers, regulators, courts, or authorities when required by law or necessary to protect legal rights and safety.
• A successor organization in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to appropriate safeguards.

6. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining business records, resolving disputes, and meeting legal requirements. Retention periods may vary depending on the information and our legal obligations.

7. Data security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

8. Your choices and rights

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information, and to object to or restrict certain processing. You may also withdraw consent where processing is based on consent. We may need to verify your identity before completing a request, and some rights are subject to legal exceptions.

9. International transfers

Our service providers may process information in countries other than your own. Where required, we use appropriate safeguards for international transfers of personal information.

10. Third-party links

Our website may link to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.

11. Changes to this policy

We may update this policy when our practices, services, or legal obligations change. The revised policy will be posted on this page with an updated date.